Where to Discuss CKB and How to Ask for Support

You can join the community and discuss CKB in these channels:

If you want to ask for help, we provide the tech support in 2 tiers:

Tier 1

We’ll acknowledge support requests sent in tier 1 in 1 hour and provide workaround solution in 24 hours.



Tier 2

Channels in tier 2 are for community discussions. We cannot watch all the messages and reply them in time. You can at the CKB support members listed below. We’ll acknowledge the requests in 24 hours and provide workaround solution in 48 hours.


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