Unable to retrieve my Nervos CKB coins fron ledger nano X hardware

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Hi @cashngrab

I’m a developer of Neuron to support.

After reading the thread I got the following messages

  1. There are two accounts/wallets, one of Ledger and one of Keystore(JSON File);
  2. Importing JSON file leads to an error “Invalid JSON file, please check your file integrity”;
  3. Ledger was connected but an unfamiliar address was displayed;

Correct me if I’m wrong.

Those (underlying) errors may be revealed in Neuron’s log file, which can be exported as a Zip file by Menu => Help => Export debug information, please send it to [email protected] so we can figure it out.

Hope it helps.